The terms governing your use of Propel Legal services
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Propel Legal LLC, an Idaho limited liability company ("Propel Legal," "we," "us," or "our"). By accessing or using our website, assessment tools, reports, consulting services, or any related offerings (collectively, the "Services"), you agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Services.
Propel Legal provides law firm optimization services, including:
You must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. By using the Services, you represent and warrant that you meet these requirements.
Certain Services require you to provide personal and professional information (such as your name, email, and firm details). You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any credentials or access information associated with your use of the Services.
Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Some Services are offered free of charge (such as the initial assessment). Other Services, including deep-dive reports and consulting engagements, require payment as specified at the time of purchase.
Self-guided reports ($99) are non-refundable once delivered, as they contain personalized analysis generated from your assessment inputs. For consulting services ($499 and above), refund terms will be specified in the applicable engagement letter. If you are unsatisfied with a paid service, please contact us at matt@newbillconsulting.com and we will work with you in good faith to resolve the issue.
All content, materials, methodologies, frameworks, software, and branding associated with the Services — including the 5-Pillar Optimization Framework, maturity scoring model, assessment questions, website design, and Propel Legal name and logo — are the exclusive property of Propel Legal LLC and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any of our proprietary materials without prior written consent from Propel Legal.
Upon purchase, you receive a limited, non-exclusive, non-transferable license to use your personalized reports and deliverables for your firm's internal business purposes only.
You agree not to:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, Propel Legal disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the foregoing:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROPEL LEGAL LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — including lost profits, lost revenue, lost data, or business interruption — arising out of or related to your use of or inability to use the Services, regardless of the theory of liability (contract, tort, or otherwise), even if Propel Legal has been advised of the possibility of such damages.
Our total aggregate liability for any claims arising under or related to these Terms or the Services shall not exceed the amount you have paid to Propel Legal in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Propel Legal LLC and its members, managers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any third-party rights.
Propel Legal provides business optimization, operational consulting, and technology services for law firms. Nothing in our Services constitutes legal advice, and no attorney-client relationship is created between you and Propel Legal. Our assessments, reports, and recommendations address operational and financial performance — not legal matters. You should consult a qualified attorney for any legal questions or concerns.
The Services may integrate with or link to third-party platforms, tools, or services (such as database hosting, analytics, and payment processing). Your use of those third-party services is subject to their own terms and privacy policies. Propel Legal is not responsible for the availability, accuracy, or practices of third-party services.
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause and with or without notice, if we believe you have violated these Terms or if continued access poses a risk to the Services or other users. Upon termination, your right to use the Services ceases immediately, though provisions that by their nature should survive (including intellectual property, limitation of liability, indemnification, and governing law) will remain in effect.
These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict-of-law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Idaho, and you consent to the personal jurisdiction of such courts.
We may modify these Terms at any time by posting the revised version on this page with an updated effective date. Your continued use of the Services after any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy and any applicable engagement letters or statements of work, constitute the entire agreement between you and Propel Legal with respect to the Services and supersede all prior or contemporaneous agreements, understandings, or communications.
If you have questions about these Terms, please contact us:
Propel Legal LLC
PO Box 2037, Boise, ID 83701
Email: matt@newbillconsulting.com
State of Organization: Idaho